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Visas: Changes in appointment booking procedures

Please note that, for security reasons, some of the procedures related to our appointment system have been changed.

From now on, it will still be possible to register and book an appointment online, but it WILL NOT be possible to modify their personal information and cancel their appointment.

For this reason, we ask you to pay particular attention when selecting the date of the appointment and typing your personal information.

For exceptional and/or urgent cases, you can write an e-mail to to request the cancellation/modification of an appointment, if needed.

Please note that any message sent by an email address other than the one used to register/book the original appointment, will not be attended to.

We also remind everyone that the online booking system “Prenota OnLine” is exclusively managed by the Italian Consulate, without any assistance from third parties and that the service to book an appointment is provided completely free of charge.

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